IT Help Desk & Support

Dougwoody's approach to Managed Services reduces downtime, increases profitability, and makes your technology work for you to minimize the need for desktop support. At the same time, we utilize proactive monitoring and regular maintenance tools to support productivity efficiently and effectively.

Dougwoody can provide computer support, troubleshooting, and issue resolution 24/7/365 via telephone, remote utilities, or onsite technician support. Our managed services address your needs directly.

We provide a full range of IT services.

• Software/hardware installation, configuration and upgrades
• Internet and network connectivity issues
• Virus protection, detection and removal
• Backup and disaster recovery
• Corporate E-mail management
• Software updates and maintenance
• Microsoft Office Support
• Business Application Support
• Proactive server management and administration support

Learn More

If you want to know more about what Dougwoody's IT Support can do for your business, contact us to schedule a consultation or call us at 478-333-3035.

A proper preventative maintenance program includes a comprehensive plan to keep your data safe, measures to secure systems against malicious attacks, periodic hardware and software maintenance, and steps to maintain general system performance. The goals of preventative maintenance are to try to reduce hardware failures, extend the life of company resources, minimize catastrophic crashes caused by outdated or infected drivers and other software problems, secure the system against viruses/malware and prevent data loss by backing up the the data.

Each customer will have a plan that is tailored specifically for their business.